About
Technology that keeps small businesses moving forward
Michigan-based technology consultant serving small businesses across Greater Metro Detroit and clients nationwide.
I'm Tom Kraus, founder of SignalCrest Systems — a technology consultant serving small businesses across Greater Metro Detroit. I help organizations modernize their websites, stabilize their IT environments, and build digital systems that are secure, dependable, and ready to scale.
With 14 years across IT support, QA engineering, and systems administration, I take a hands-on, end-to-end approach: website design and development, cybersecurity, cloud and infrastructure, test automation, and the day-to-day technical support that keeps operations running. I've supported 500+ clients at SpotOn, built QA automation with Cypress.js in Agile teams, managed enterprise endpoints with SCCM and Intune, and resolved critical on-site escalations in high-pressure production environments — so I understand what small businesses actually need to stay secure and competitive.
Experience
- IT Support Specialist Level 2 Intrepid IT LLC · Mar 2025 – Present
- IT Consultant, Technical Solutions Expert SignalCrest Systems · Jul 2018 – Present
- Sr. Desktop Support Technician Ovation Workplace Services (ZF Automotive) · Jun 2024 – Feb 2025
- QA Engineer SpotOn · Apr 2022 – Sep 2023
- Network Desktop Support Specialist SpotOn · Apr 2019 – Apr 2022
- IT System Administrator MedCerts · Oct 2017 – May 2018
LinkedIn Headline
Founder of SignalCrest Systems | Small Business IT, Website Modernization, Cybersecurity & Digital Systems Consultant
Education
Associates in Applied Sciences, Programming
Macomb Community College · 2022 – 2025
LinkedIn Recommendations
What colleagues say about working with me
From the very first day we met, I've always had a close relationship working with Tom in a mentoring capacity. It was quickly evident that Tom possessed a curiosity that helped drive his success — because of his passion for technology and learning, he positioned himself as a qualified candidate for numerous technical positions at SpotOn, earning multiple promotions en route to Quality Assurance and a role on a software development team.
If you consider this up-and-to-the-right trend alongside his blossoming academic journey, this is a candidate who has found their driving interest and is making the most of their opportunities. If given an opportunity to be planted into a new role, this candidate will root deeply and grow. I give my recommendation to any employer with a need for a capable and adaptive Quality Assurance Engineer — Tom is not limited to just that, and I guarantee he'll develop into so much more.
I am writing to recommend Tom Kraus as an exceptional professional with whom I had the privilege of working during our time together at SpotOn. Tom's contributions to our team were invaluable, and his commitment to excellence was truly commendable.
One standout quality was his exceptional ease of collaboration — working seamlessly with colleagues from diverse backgrounds and skill sets. Tom's proficiency in software-related tasks was truly impressive; he consistently demonstrated a deep understanding of the technical aspects of our work and had a knack for solving complex problems with remarkable ease.
What truly set Tom apart was his genuine skill and care for the job. He approached every task with meticulous attention to detail and a genuine passion for delivering high-quality results. I have great confidence in Tom's abilities and work ethic — he is an outstanding professional and a person of exceptional character and integrity.
Let's work together
Ready to modernize your website or stabilize your IT environment? I'd like to hear what you're building.